Repairers Association (AMBRA)
A National Industry Sector Committee of the Motor Trades Association of Australia
AMBRA News & Events
MTAA / AMBRA reaches out to United States Collision Repair Association
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MTAA CEO, Richard Dudley met with the President of the North and South Carolina Motor Collison Repairers Association Brian Davies of Bodyworks Plus Collision Repair Centre while attending another conference in Charlotte, North Carolina.
Discussions centred on the concerns and issues facing the motor body repair industry in the states of North and South Carolina, and the United States more generally as well as a briefing on key issues facing the Australian Industry in comparison.
AFCA finding protects consumer’s and motor body repairer rights
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A finding of the Australian Financial Complaints Authority (AFCA) has been welcomed by the Motor Trades Association of Australia (MTAA) and the Australian Motor Body Repairers Association (AMBRA) as validation of the need for an independent consumer complaint handling authority for those experiencing difficulties with financial and insurance firms.
In this benchmark ruling, AFCA found that an insurance company was bound, under the terms of its policy, to settle a policyholder’s claim in accordance with the consumer’s preferred car repairer’s quote.
The car insurance policy entitled the policyholder to choose their own car repairer, but the policy also gave the insurer a discretion to determine how much it would pay for those repairs.